Privacy Policy

To be transparent about how we collect and process your personal information:

We want you to be able to make informed decisions about how your Personal Data is used and processed. That’s why we’ve created this website. To support this, we use a range of methods and processes to give you clear, relevant information about the handling of Personal Data.
If we consider that you need more specific information, we’ll provide it to you at the appropriate time.
If you have any questions, we’re happy to help and can provide clarification on any legal limitations that may apply. You can contact us by email at: info@riverina-monspire.com

Personal Data will only be used for the purposes set out in this Policy.

We may process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting applicable legal and regulatory requirements, and carrying out administrative and business operations necessary for the provision and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To access important tools that help protect your rights in relation to Personal Data:

To support the exercise of your rights, we have dedicated resources in place. You can contact us at any time to request access to your Personal Data. We can update or delete your information, stop using it for particular purposes or more broadly, and provide a copy to you or transfer it to a third party. We will make every reasonable effort to accommodate your request.

Protect your personal information:

While we can’t guarantee the absolute security of your Personal Data, we are committed to using a range of measures and safeguards to help keep it protected.
Our Privacy and Security Policy is comprehensive.

1. The Scope?

This policy explains what types of Personal Data the Company collects from individuals, how that information is processed, when it may be shared with third parties, and the measures in place to keep it secure.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be identified directly, or indirectly through additional information we hold or can reasonably access.
In this Policy, "processing" means any activity involving the use or collection of Personal Data. This includes handling, organising, and storing Personal Data.
Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly collect information from, or permit the use of our services by, anyone under 18. If we become aware that we have collected information about a child, we will delete it as soon as reasonably practicable.

2. What Personal Information Do We Hold About You?

When you use our services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide your Personal Data directly. In other cases, we collect it by reviewing how our services or service channels are used, or by receiving your information from our third-party partners.

3. You are not required to provide the company with any personal information, and there are no consequences for choosing not to do so.

However, you are not required to provide us with any personal data. In some circumstances, if you choose not to do so, we may be unable to provide the Services or users may be unable to access the website.

4. What Personal Data do we collect? When you visit our website, we may collect the following personal information:

This includes details from your online activity log, traffic data such as your IP address, access date and time, language settings, software crash reports, the type of browser used, and information about the device you used. The information collected is not personal information and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide directly to third-party platforms to enable trading: this includes your full name, address, phone number and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Disclosure of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage providers, providers of IP address services, and user experience analytics services.
You may also request that we provide certain Personal Data relating to you to third-party trading platforms. In those circumstances, we will share the Personal Data you have provided to us with those third-party trading platforms. Any use of your Personal Data by those platforms will be governed by their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related bodies corporate or business partners where this helps us maintain, improve, and develop the products and services we provide to our customers.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to relevant regulatory bodies, local authorities, or other official agencies.
We may also share your Personal Data with prospective investors, purchasers, or lenders to the Company or any related body corporate where this occurs in connection with the same transaction, including any transfer or sale of assets of the Company or another entity within the group, or as part of a merger, restructure, consolidation, or insolvency process involving the Company or any other business within the group.

7. Cookies and third-party services

We may use third-party services, including advertising providers on our website and analytics providers. These providers may also use cookies and similar technologies.
Cookies are small text files stored on your device when you visit or use the website. They help collect information about your preferences and browsing activity so we can improve your user experience, remember your settings, and tailor products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. We may also use persistent cookies. These stay on your device for a period of time after your browser is closed. They help the Website recognise you as a returning user and allow you to access the website more easily.

Types of Cookies:

We may use them for the following purposes:

ONLINE TRACKING NOTICE
This service does not currently respond to do-not-track signals.
8. How long we keep your personal information

The Company will keep your Personal Data only for as long as needed to carry out the purposes of processing set out in this Policy, or for longer where permitted under applicable laws, regulations, policies, or lawful directions.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to make sure it is no longer required.

9. Disclosure of personal information to overseas recipients or international organisations

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect Personal Data. These measures are designed to help prevent the accidental or unlawful destruction, loss or alteration of Personal Data.
While we take reasonable steps to safeguard your Personal Data, we cannot guarantee that its security will always be maintained without error. We are also not liable for any indirect, incidental or consequential loss arising from the use or disclosure of Personal Data, including, without limitation, where Personal Data is disclosed due to transmission errors, unauthorised access by a third party, or any other circumstance beyond our reasonable control.
Where required by law or due to circumstances outside our control, we may need to disclose your Personal Data to third parties, including public authorities. In such cases, we are unable to control how those third parties protect your Personal Data.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to Us online.

11. Links to third-party websites

The website may include links to third-party websites and applications. These websites and applications are not operated or supervised by the Company. We are not responsible for how those websites or applications collect or process Personal Data, and this Policy does not apply to any actions taken through them.
If you choose to visit any third-party website or application, we recommend reviewing its privacy policy before accessing or using it. We also recommend considering this before providing any Personal Data.

12. Changes to this Policy

Before visiting any third-party website or using any third-party app, we recommend that you read their privacy policies and decide whether you wish to proceed. We also suggest that you consider carefully before providing them with any Personal Data.

13. Your rights in relation to your personal information

You have the right to ask us to confirm whether we hold Personal Data about you, to correct any inaccuracies, and to delete any Personal Data we no longer need. You may also request that we limit certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the Personal Data you provide to us. To exercise any of these rights, please email us at the address below.
Access rights
The Company can confirm whether your Personal Data is being processed. If it is, you are entitled to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be provided electronically.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If your request would negatively impact another person’s rights and freedoms, the Company may refuse the request or limit the extent to which it can comply.
Right to rectification
The Company may correct inaccurate Personal Data. You are entitled to request that incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to erasure
This right applies where: (a) the Personal Data is no longer needed for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to the processing of your Personal Data where that processing is based on legitimate interests pursued by us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation binding on the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation; or (b) to establish, exercise or defend legal claims.
Processing restrictions
If you dispute the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing has been restricted, Personal Data may only be stored unless you consent to further processing, or where it is necessary to establish, exercise or defend legal claims, protect the rights of another individual, or for reasons of substantial public interest under applicable law.
Right to data portability
If processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You are also entitled to request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. This right must not adversely affect the rights and freedoms of others.
Right to object
You have the right at any time to object to the processing of Personal Data relating to you where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms, or if processing is required for the establishment, exercise or defence of legal claims, we may continue processing your Personal Data.
In relation to direct marketing, you have the right to object at any time to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of any processing carried out before your consent was withdrawn.
You have the right to make a complaint to a relevant supervisory authority.
You may lodge a complaint with a supervisory authority established to protect individuals’ rights in connection with the processing of Personal Data.
Applicable laws may limit your rights in relation to your Personal Data, as described in this section 13.
We will provide the information you request under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. If we extend this period, we will let you know within one month of receiving your request and explain the reasons for the delay.
Unless otherwise permitted under section 13 or applicable law, the information you request when exercising your rights under section 13 will be provided free of charge. However, if a request is manifestly unfounded or excessive, particularly if it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act on the request.
If we have reasonable doubts about the identity of the person making the request, the Company may ask for additional information to verify their identity.